cxbet Responsible Gaming Guidelines
Gaming should be a form of entertainment — not a source of stress or anxiety. cxbet believes every player has the right to set their own limits, and giving you that ability is our goal.
The minimum age to participate in all casino and betting activities on cxbet is 21. Age is verified at the time of account registration, and identity documents may be requested in any case of doubt.
Age Limit and Identity Verification
It is strictly prohibited for anyone under 21 to open or use a cxbet account. This rule applies to all users without exception.
Providing an accurate date of birth at registration is mandatory. cxbet may ask for a national identity card or other government-issued document to verify age at any time. Providing false information will result in permanent account closure and the deposited funds will not be returned.
If there are underage members in your household, keep your login details out of their reach. Disable auto-login on your mobile or computer and always log out after playing. Full details on the age policy are available on our Terms and Conditions page.
Set Your Own Limits
cxbet provides several tools that let you control the amount you spend and the time you spend playing.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, reducing a limit takes effect immediately, but increasing it requires a waiting period.
Session Time Limit
Decide in advance how long you will play in a single session. When the set time is up, the session will end automatically and you will need to take a break before logging in again.
Self-Exclusion
Take a break from your account for a set period (7 days, 1 month, 6 months, or permanently). During self-exclusion, logging in is not possible under any circumstances.
Bet Amount Limit
Set a maximum amount you can wager within a given period. This protects you from the temptation of placing a large bet on impulse.
Cool-Off Break
If you feel you are playing on impulse, put your account on a temporary break for 24 or 72 hours — no application or waiting required.
Request Assistance
If you have trouble using any of the tools above, or need direct help, contact us on 24/7 live chat. Our team is ready to assist in Bengali.
How to Set Limits
After logging in to your cxbet account, go to 'Account Settings' and select the 'Responsible Gaming' section. From there you can set deposit limits, bet limits, and session time.
In the same section there is a 'Self-Exclusion' option. Click it, choose the duration, and it will take effect immediately. The account cannot be recovered before the exclusion period ends.
A sample form is shown below — it illustrates what information you need to submit a limit request. For more details, read our FAQ.
Limit Request
Once your request is received, our support team will confirm via live chat or email.
Warning Signs
If you notice the signs below, your gaming habits may be moving into problematic territory. Ask yourself honestly.
You keep placing larger bets hoping to recover lost money, and you cannot stop.
You are using household or personal money for gaming, or borrowing to play.
When you are not playing you feel irritable, restless, or low — gaming feels like the only relief.
You are hiding how much you play from family or friends, or lying about it.
You are prioritising gaming over work, studies, or relationships.
You now need to play much more than before to get the same feeling of enjoyment.
If any one or more of these signs apply to you, set limits right away and seek help if needed. This is not a sign of weakness — it takes courage.
Where to Get Help
You do not have to face this alone. Family, professional counsellors, and the cxbet support team are all here for you.
cxbet Live Chat and Email
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us directly on live chat to discuss account limits, self-exclusion, or any concern, or write to us at the support email.
Family and Loved Ones
Talk openly and honestly with a trusted family member or friend. The words of someone close to you can often be the greatest source of strength. They can also help you manage your account.
Professional Advice
Seeing a mental health specialist or addiction counsellor is entirely respectable. Government mental health services and private counselling organisations in Bangladesh handle these situations with full confidentiality.
On cxbet's About Us page we explain our values around responsibility in more detail. We believe that building a healthy gaming environment matters not just for the player — but for the whole family.
Remember, gambling is not a source of income. It is entertainment, and entertainment has a budget. Never wager money whose loss would affect your daily life.
Read our Privacy Policy to learn how your information and privacy are protected.
Responsible Gaming — FAQ
Common questions about responsible gaming tools and policies.